Delivery

It's our mission to get your order from our warehouse to your business on the date stated in your email confirmation. Please read on for all of our important delivery information.

Standard Delivery

Our standard delivery service is 2-3 working days, and includes kerbside delivery at your premises.

Your item will be delivered as close as possible to your premises and our delivery drivers will only unload your goods where it is safe and secure to do so.

 Free Next Working-Day Delivery

All orders over £100 excluding VAT qualify for our free next working day delivery service. If your order is under £100, a charge of £8.50 will apply.

Please note, NI is excluded from our free next working day delivery on orders over £100 ex VAT along with the following postcodes: HS, KW, IV, PH, PA, BT. For these areas, only our 2-3 working day delivery is available. Additionally, we are unable to offer next working day delivery to Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight, Channel Isles and Isles of Scilly.

If your postcode falls under the following areas, your order will be delivered the next working day by noon or at the end of the business day: AB, DD, FK, KA, ML, SA, TA & EX.

Delivery Cut Off Times

To qualify for next day delivery, your order will need to be placed before 5pm Monday to Thursday. If you select next day delivery after 5pm on Thursday and before 5pm on Friday, your order will be delivered on Monday.

Order before 5pm on Friday for Saturday delivery services. Orders placed after 5pm on Friday will be dispatched on Monday.
Orders must pass security checks and be paid in full before 5pm.
Standard deliveries take place Monday to Friday, usually between 8am and 6pm, but they can be as late as 9pm.

To qualify for next day delivery, your order must be paid for in full before the cut off point.

 Click & Collect

Our Click & Collect service is perfect for when you need a quick upgrade or replacement, and our help is always on hand. If you’re able to travel to our warehouse based in Seaham (SR7 9DR), we’re available to help with the same day collection of your new equipment during our usual working hours of Monday to Friday, 8am to 5pm. 

More Information

Please refer here for more info on delivery charges for parcel & pallet, dispatch & delivery times, geographical surcharges and tracking details.

Returns

Returns
At ECatering, we understand that in a busy kitchen, plans can change or the wrong equipment might be ordered.

If you need to return an item, you can submit a return request through your ECatering account on the Returns page, and our team will guide you every step of the way.

Collections
For larger pallet items, we can arrange collection from your premises. The cost will be deducted from your refund.

For smaller parcel items, you’re welcome to return them using your preferred courier service.

Condition of Returns
To qualify for a full refund, products should be as-new and in their original packaging, ready to be safely used in another professional kitchen.

Restocking Fees
All returned equipment is carefully inspected and tested to ensure it meets the high standards required in commercial kitchens.

To cover inspection, testing, and repackaging, a restocking fee applies:
25% for standard returns
40% if the item cannot be returned to stock in saleable condition

Non-Returnable Items
Some products cannot be returned, including:
Used or customised items
Perishable goods
Items purchased as part of a promotion (we’ll provide a store credit instead)

We know returns aren’t always ideal, so if you’re unsure about which equipment best suits your kitchen, our team is always happy to advise before you order.

IWOCA

Spend without limits with our flexible finance options, designed to help you and your business get the equipment you need to be a success. 

Who are iwoca?

Designed to make online payments hassle-free, iwoca makes it easy to get the equipment you need without worrying over cost. 

With Pay Now and Pay Later options, iwoca puts you fully in control when it comes to spending, allowing you to spread the cost of orders over £150 up to £30,000 (excluding VAT), providing that you’re a UK Limited Business or LLP.

What are the benefits of using iwoca?

Quick and easy to use: You can access payment terms instantly at checkout with no need to complete lengthy application forms. 

Improve your cash-flow: Keep your business running smoothly without worrying about cash flow.

Focus on growth: Get what you need, when you need it to help your business grow. 

No hidden-fees: iwoca pride themselves on being honest, fair and transparent. They don’t charge any hidden fees.

How does it work?

Simply add the items you need and choose to pay with iwoca at checkout. Depending on what works for you, if you’d like to split the cost we have the following options available:

Pay Now: in just a few clicks, you pay us directly from your bank account.

Pay Later: you’ll be able to set up a payment plan with iwoca to split the cost into either 3 equal interest-free monthly payments or 12 interest bearing payments.

Can anyone use iwoca?

iwocaPay puts you fully in control when it comes to spending allowing you to spread the cost of orders over £150 up to £30,000, providing that you’re a UK Limited Company or LLP.

If you need any help or support in using iwoca, please contact our Customer Service team on 0333 358 3678 and we’ll be more than happy to assist you.

Commercial Pizza Ovens

(17)

Ou professional electric pizza oven collection, featuring high-quality equipment designed for commercial kitchen environments.

An electric pizza oven provides consistent temperature control and energy-efficient operation for commercial kitchens, making them essential equipment for pizzerias, restaurants, and catering businesses. Whether you’re operating a busy restaurant kitchen, independent pizzeria, or large-scale catering operation, our range offers the performance and reliability you need to deliver excellent results consistently.

From compact countertop models perfect for smaller establishments to heavy-duty multi-deck units capable of handling high-volume operations, we have solutions for every professional kitchen requirement. Each unit in our collection has been selected based on build quality, performance standards, and long-term reliability in commercial environments.

Our selection of single and twin deck commercial electric pizza ovens and conveyor pizza ovens are built to withstand the high demand of any pizzeria, takeaway or restaurant. With adjustable temperature control, fast heat up times and guaranteed lasting performance, these pizza ovens are designed to give you everything you need for an efficient kitchen. Whether you have a small or large business, these high-quality pizza ovens are here to cater to your needs.

An electric pizza oven is a specialised cooking appliance that uses electric heating elements to achieve the high temperatures required for authentic pizza preparation. Unlike traditional wood-fired ovens, electric models offer precise temperature control, consistent heating, and easier operation in commercial kitchen environments.

These professional appliances typically reach temperatures between 350°C to 500°C, allowing for rapid cooking times and the characteristic crispy crusts that customers expect. The electric heating system provides even heat distribution across the cooking surface, ensuring consistent results regardless of the operator’s experience level.

Modern electric pizza ovens incorporate advanced features like digital temperature displays, programmable cooking cycles, and multiple heating zones. These innovations help kitchen staff maintain precise cooking standards while reducing the skill level required for consistent results across different shifts and team members.

The key advantage of electric operation lies in the precise control it offers over cooking conditions. Digital thermostats maintain exact temperatures, while timer functions ensure consistent cooking times. This level of control is particularly valuable in commercial operations where consistency and efficiency directly impact customer satisfaction and operational profitability.

Our commercial electric pizza ovens are designed to handle high-volume operations in professional environments, offering the reliability and performance needed for busy food service operations. These units are built to withstand continuous use during peak service periods while maintaining consistent cooking results throughout extended operating hours.

Professional-grade construction ensures reliable operation during the demanding conditions of commercial kitchens. Stainless steel exteriors resist corrosion and maintain appearance even under heavy use, while insulated chambers retain heat efficiently to reduce energy consumption and maintain consistent cooking temperatures.

Advanced control systems in commercial models include digital displays, programmable settings, and multiple temperature zones. These features allow kitchen staff to prepare different menu items simultaneously while maintaining optimal cooking conditions for each product. Some models also include conveyor systems for continuous production in high-volume operations.

Energy efficiency has become increasingly important for commercial operators, and modern electric pizza ovens incorporate advanced insulation and heating element designs that reduce operating costs while maintaining performance standards. Many models also feature standby modes that reduce energy consumption during quiet periods without compromising readiness for immediate use.

Finding the best electric pizza ovens requires understanding your kitchen’s specific capacity and operational needs, as well as the features that will provide the greatest value for your particular business model. Restaurant operations vary significantly in volume, menu complexity, and space constraints, making equipment selection a critical decision.

Countertop models offer flexibility and can be positioned where needed most, making them ideal for restaurants with limited space or those adding pizza to an existing menu. These units typically accommodate 12-16 inch pizzas and can handle moderate volume operations while requiring minimal installation requirements.

Multi-deck configurations provide increased capacity without expanding the equipment footprint, making them popular choices for establishments with space constraints but higher volume requirements. Twin-deck models allow different cooking temperatures simultaneously, enabling menu diversity while maintaining efficiency during peak service periods.

Conveyor-style electric pizza ovens excel in high-volume operations where consistency and speed are paramount. These units move pizzas through the cooking chamber at predetermined speeds, ensuring uniform cooking times and freeing staff to focus on preparation rather than monitoring individual pizzas throughout the cooking process.

Pizza ovens for restaurants must balance performance, efficiency, and operational practicality to succeed in demanding commercial environments. Restaurant operators need equipment that can handle peak service demands while maintaining food quality standards and controlling operating costs.

Temperature recovery time becomes crucial during busy periods when multiple pizzas are being prepared simultaneously. Quality electric models feature powerful heating elements and efficient insulation that maintain cooking temperatures even when cold products are introduced frequently. This consistency ensures that the last pizza of a busy evening meets the same quality standards as the first.

Space efficiency often determines equipment selection in restaurant environments where every square foot impacts profitability. Stackable designs and compact footprints allow operators to maximise cooking capacity without overwhelming kitchen layouts. Some models can be mounted on stands or integrated into existing equipment lines for optimal workflow efficiency.

Operational simplicity reduces training requirements and minimises the potential for operator error during busy service periods. Digital controls with preset programs allow staff to achieve consistent results regardless of their experience level, while clear displays and intuitive interfaces reduce the learning curve for new team members.

Essential Pizza Oven Equipment Features

Quality pizza oven equipment includes digital controls, insulated construction, and reliable heating elements that work together to provide consistent cooking performance. Digital temperature displays allow precise monitoring and adjustment, while programmable timers ensure consistent cooking cycles across different menu items.

Insulated construction serves multiple purposes in commercial operations. Proper insulation reduces energy consumption by retaining heat efficiently, while also protecting kitchen staff from burns and reducing ambient heat in the kitchen environment. Quality insulation also contributes to temperature stability during high-volume cooking periods.

Viewing windows allow operators to monitor cooking progress without opening the chamber and losing heat. This feature is particularly valuable during busy periods when multiple items are cooking simultaneously, as it allows staff to coordinate timing without compromising cooking conditions.

Each electric pizza oven for sale in our collection meets professional kitchen standards for durability and performance, ensuring that your investment provides reliable service throughout years of commercial use. Professional models incorporate heavy-duty components designed to withstand the demanding conditions of busy food service operations.

Construction materials play a crucial role in long-term performance and maintenance requirements. Stainless steel chambers resist corrosion and maintain food safety standards, while reinforced heating elements provide consistent performance throughout extended operating periods. Quality construction also simplifies cleaning and maintenance procedures.

Safety features in professional models include automatic shut-off systems, temperature limiting controls, and proper ventilation requirements. These features protect both equipment and operators while ensuring compliance with commercial kitchen safety standards and insurance requirements.

When selecting an electric pizza oven for your operation, consider your peak service volume, available space, and power requirements. Electrical specifications vary significantly between models, with larger units requiring dedicated circuits and potentially three-phase power connections.

Capacity planning should account for your busiest service periods rather than average demand. A 16-inch pizza capacity might be adequate for moderate volume operations, while high-volume establishments may require multiple smaller units or larger conveyor systems to handle peak demand efficiently.

Installation requirements include electrical connections, ventilation systems, and clearance specifications that must be considered during the planning process. Professional installation ensures proper operation and compliance with local codes, while also protecting warranty coverage and ensuring optimal performance.

Proper maintenance extends equipment life and ensures consistent cooking performance throughout years of commercial use. Daily cleaning procedures should include thorough chamber cleaning and removal of food debris, while weekly deep cleaning addresses all removable components and heating elements.

Temperature calibration should be checked regularly to ensure accurate cooking temperatures. Most professional units include calibration procedures in their operation manuals, and annual professional servicing helps maintain optimal performance standards while identifying potential issues before they impact operations.

Heating element inspection helps identify wear patterns and potential failures before they occur during busy service periods. Regular cleaning of heating elements removes food residue that can affect performance and create safety hazards, while proper care extends element life and maintains energy efficiency.

Electrical connection maintenance includes checking power cords, control panels, and internal wiring for signs of wear or damage. Professional electrical inspection should be conducted annually to ensure safe operation and compliance with commercial kitchen safety standards.

What’s the difference between electric and gas pizza ovens?

Electric pizza ovens offer more precise temperature control and easier installation, while gas models typically heat faster and reach higher maximum temperatures. Electric units are often preferred for their consistency and operational simplicity.

How much power does a commercial electric pizza oven require?

Power requirements vary by model size and capacity, typically ranging from 3kW for small countertop units to 15kW or more for large commercial models. Most commercial units require dedicated electrical circuits.

What size electric pizza oven do I need for my restaurant?

Oven size depends on your peak service volume and pizza sizes. Consider your busiest periods and menu requirements when selecting capacity, as undersized equipment can create bottlenecks during peak service.

How long does it take to heat up an electric pizza oven?

Heating times vary by model and target temperature, typically ranging from 15-30 minutes to reach cooking temperature. Larger units and higher temperatures require longer heating periods.

Are electric pizza ovens energy efficient?

Modern electric pizza ovens incorporate energy-efficient designs with improved insulation and heating elements. While operating costs depend on local electricity rates, electric models often provide more consistent energy consumption than gas alternatives.

If you have any queries regarding any of the electric pizza ovens we supply, don’t hesitate to contact us. Our experienced team can provide expert advice to help you select the perfect equipment for your specific operational requirements and ensure you get the best value for your investment.