How do I earn E-Points?

How do I earn E-Points?

  • Create an account

    200 E-Points

  • Place an order

    1 E-Point for every £1 spent

  • Complete missions

    200 E-Points on completion

  • Earn & Redeem Points

    200 E-Points

  • Exclusive Sales

    1 E-Point for every £1 spent

  • Free Next Day Delivery upgrades

    200 E-Points on completion

  • Refer a-friend

    Refer a friend and get £5 of points for yourself, and your friend!

yOUR QUESTIONS ANSWERED

FAQs

How do I earn E-Points?

You can earn a number of different ways.

You will earn when you sign up, for each purchase you make, and you'll earn extra E-Points for completing missions!

How do I join? Does it cost anything?

It's free to join!

Create an account (or sign in if you already have one). Be sure to sign in whenever you make a purchase in order to receive your E-Points!

We can't offer E-Points for purchases you made if you check out as a guest or use a different email to your registered email.

How do I become a VIP?

You will move up to the VIP tier the more you spend with us!

How do I redeem my E-Points?

To redeem E-Points, sign in and go to the Rewards dashboard, located in the "E-Rewards" button on the bottom right-hand corner of the screen. Redeem points by clicking "ways to redeem".

Do my E-Points expire?

Yes, E-Points expire.

If you have been inactive/not purchase for the past 12 months (i.e. no earning or spending of E-Points) then your E-Points balance will be set back to zero.

Tier status resets every 12 months from when a new membership starts.

Where can I see how many E-Points I have?

You can find your E-Points balance on the Rewards dashboard, located in the "E-Rewards" button on the bottom right-hand corner of the screen.

Can I earn E-Points on past purchases?

No, E-Points cannot be added to your account retroactively.

You can earn E-Points on all future purchases when logged into your account and shopping.

Can I return rewards?

Rewards cannot be exchanged or returned for another product or service or a monetary reward.

Rewards may not be combined with any other vouchers or promotion.

How do I cancel my membership?

You can close your account at any time.

Please send an email to sales@ecatering.co.uk and write "cancel rewards programme membership" in the subject line from the email account you had signed up with.