Skip to content
Your cart 0
ECatering
SKU: VSP062
PolyScience Sage Food Smoking Gun Pro
It's our mission to get your order from our warehouse to your business on the date stated in your email confirmation. Please read on for all of our important delivery information.
Standard Delivery
Our standard delivery service is 2-3 working days, and includes kerbside delivery at your premises.
Your item will be delivered as close as possible to your premises and our delivery drivers will only unload your goods where it is safe and secure to do so.
Free Next Working-Day Delivery
All orders over £100 excluding VAT qualify for our free next working day delivery service. If your order is under £100, a charge of £8.50 will apply.
Please note, NI is excluded from our free next working day delivery on orders over £100 ex VAT along with the following postcodes: HS, KW, IV, PH, PA, BT. For these areas, only our 2-3 working day delivery is available. Additionally, we are unable to offer next working day delivery to Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight, Channel Isles and Isles of Scilly.
If your postcode falls under the following areas, your order will be delivered the next working day by noon or at the end of the business day: AB, DD, FK, KA, ML, SA, TA & EX.
Delivery Cut Off Times
To qualify for next day delivery, your order will need to be placed before 5pm Monday to Thursday. If you select next day delivery after 5pm on Thursday and before 5pm on Friday, your order will be delivered on Monday.
Order before 5pm on Friday for Saturday delivery services. Orders placed after 5pm on Friday will be dispatched on Monday.
Orders must pass security checks and be paid in full before 5pm.
Standard deliveries take place Monday to Friday, usually between 8am and 6pm, but they can be as late as 9pm.
To qualify for next day delivery, your order must be paid for in full before the cut off point.
Click & Collect
Our Click & Collect service is perfect for when you need a quick upgrade or replacement, and our help is always on hand. If you’re able to travel to our warehouse based in Seaham (SR7 9DR), we’re available to help with the same day collection of your new equipment during our usual working hours of Monday to Friday, 8am to 5pm.
More Information
Please refer here for more info on delivery charges for parcel & pallet, dispatch & delivery times, geographical surcharges and tracking details.
When a much loved part of your kitchen breaks down or you need a fast upgrade, our help is always on hand. If you’re willing to travel to our warehouse based in Seaham, we’re on hand to help with the same day collection of your new equipment.
Simply select Click & Collect at checkout and give us a call when you arrive, we’ll take care of the rest.
As part of our ongoing commitment to the UK's catering industry and a solid understanding of how important your equipment is to your business and livelihood, we’re dedicated to fixing all products under warranty as soon as possible.
What should I do if my equipment stops working correctly?
We’re never happy to hear that your product is faulty or has stopped working as it should. In the instance that your equipment stops working,, the best way to report your fault is via our Customer Service team. They will discuss the details of the fault with you, and explain next steps for getting your equipment back up and running.
What should I do if my warranty has expired?
Every purchase you make from ECatering comes with Lifetime Technical Support, which means we will support you throughout the lifetime of your product regardless of warranty. In the case that your warranty has expired, we’re still on hand to help. Give us a call or send us an email and we’ll be happy to recommend an engineer to inspect and repair your equipment at the best possible cost. If required, we are also happy to help source any parts you may require, but please note these parts will be chargeable.
Important
Please note, the following items are specifically excluded from the warranty provided: bulbs, glass, pizza oven decks, components such as (but not limited to) switches, buttons, rubber seals, blades, gaskets, filters and toaster elements.
Any products that are supplied “Free of Charge” are excluded from any warranty.
How can I place an order?
All orders can be placed online on our website or over the telephone via our dedicated Customer Services team on 0333 358 3678.
Do you offer finance?
We have a range of finance options available to assist with replacing essential equipment during those unexpected times or simply to help your cash-flow. If you need to spread the cost, we have a range of finance options available depending on your circumstances to help get the job done as smoothly as possible. For more information, check out our Finance Options.
Will I receive an order acknowledgment and acceptance?
If you have supplied us with your email address, we will notify you by email as soon as possible to acknowledge your order. Please note that this email is not an order confirmation or order acceptance from the Company. Our acceptance of your order will take place upon dispatch of the product(s) ordered.
Can I change / cancel an order once it's placed?
In the first instance, please contact our customer service team on 0333 358 3678. Alternatively you can email sales@ecatering.co.uk with your change / cancellation details. If your order has not yet been dispatched, then it may be possible to amend your order free of charge. However, if you have received your order and you wish to change or cancel goods, you will have to pay a 25% restocking charge and return the goods to us new, unused and in their original packaging. We reserve the right to waive any of these charges at our discretion.
Discover unbeatable value with our Price Match Promise! At ECatering we are committed to offering you the best deals on select products. If you find a lower price elsewhere, simply complete the form below, and we'll match it. Your satisfaction is our priority, and we want to ensure you always get the most value for your money. Shop confidently knowing that you're getting top-quality products at the best prices with our Price Match Promise
Features & Product Specifications
Polyscience Sage Smoking Gun Pro
Adding flavour to just about any food, the heavy duty Smoking Gun™ by PolyScience® produces low noise, smooth airflow and a minimum of resin build-up. This makes it easy to clean, and filters can also be replaced quickly thanks to its strong, sturdy construction. Smoking meat, fish, vegetables or even jams is simple with this kitchen device, and its heat-free operation allows it to be used in close proximity with foods without melting them.
The smoking gun remains popular with chefs and bartenders because it easily adds to the flavour and presentation of a dish, as well as flare to cocktails and other drinks. As standard the smoking gun comes with a variable air flow adjustment, a large capacity removable stainless steel hopper for the wood chips. On top of this the chamber that protects the fan itself is stainless steel, meaning it can't be melted by blowtorch use, and this also is fully removable and is dishwasher safe. The base of the smoking gun has also been improved, resulting in a stable footprint.
The final pièce de résistance is the fact the fan can be removed with the Allen key provided, to help with cleaning to ensure there is no residue on it that can cross-contaminate flavours.
Infuse your food with classic aromas such as hickory or applewood, or experiment with creative flavours like teas, spices or dried flowers. The smoking gun lets you add delicious smoky flavours to fish, meats, and vegetables; and its heat-free operation means you can even smoke more delicate foods like cheese without melting them.
The PolyScience Smoking Gun Pro is battery powered, so the magic of smoking food and drinks can be done right in front of your customers or friends. Complete with an 18" nozzle extender hose, 4 x AA batteries and 1 x 0.5 oz sample jars of PolyScience Hickory and Applewood smoking chips, this ingenious smoking gun has everything you need to take your culinary creations to the next level.
- Excellent for creating smoked food & drink without heat
- Sleek Black and chrome design
- Add drama to food and drink
- Durable steel construction
- Removable burn chamber for cleaning
- Removable stainless steel smoking barrel
- 2-speed fan
- Runs on 4 AA batteries (included)
- 2 x 0.5 oz sample jars of PolyScience® Hickory and Apple Wood Smoking Sawdust
- Recipe cards included
- Dimension: 170 W x 160 D x 90(mm) H
- Due to continuous ongoing improvements the item may differ slightly from the image shown
Related products
