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Warranty Request Form

  • The following fields are required Required
  • Following your recent contact with eCatering please complete the below form to enable us to book your product in under warranty and we will aim to resolve the issue as quickly as possible. Please complete all relevant fields as any missing information may delay us being able to resolve your issue.
  • Please provide us with information about where to collect the item from. You can leave this blank if it's the same as above.
  • Please provide us with information about the product and the fault.
  • Authorisation/Acceptance of Terms I / We understand that I/we purchased our item(s) on a Business to Business basis, with a Parts Only Warranty and that eCatering require a full diagnostic report from a suitably qualified catering engineer to confirm what the fault is and which (if any) part(s) are required to make a repair to proceed with this warranty call, as per the Terms and Conditions of Sale agreed to when completing our order. We understand that no warranty call can proceed without this report and any required installation reports as requested. Full warranty details and Terms and Conditions of Sale are available to re-visit online at https://www.ecatering.co.uk/index/terms-conditions_5.htm
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Our Guarantee

For the best value commercial catering equipment online in the UK, keep checking back on our website www.ecatering.co.uk. We offer some of the lowest prices around and all the items are despatched same day if orders are placed before 12 noon, so that you can receive the goods you need as soon as possible. With savings of up to 75% to be made off the list price, you can be sure to find great bargains on your commercial catering equipment needs. Its that simple. No compromising on quality, just giving you good old fashioned value for money.