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Hobart
SKU: DMG009
Hobart Ecomax G404W-12B 390mm Glasswasher with Water Softener
It's our mission to get your order from our warehouse to your business on the date stated in your email confirmation. Please read on for all of our important delivery information.
Standard Delivery
Our standard delivery service is 2-3 working days, and includes kerbside delivery at your premises.
Your item will be delivered as close as possible to your premises and our delivery drivers will only unload your goods where it is safe and secure to do so.
Free Next Working-Day Delivery
All orders over £100 excluding VAT qualify for our free next working day delivery service. If your order is under £100, a charge of £8.50 will apply.
Please note, NI is excluded from our free next working day delivery on orders over £100 ex VAT along with the following postcodes: HS, KW, IV, PH, PA, BT. For these areas, only our 2-3 working day delivery is available. Additionally, we are unable to offer next working day delivery to Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight, Channel Isles and Isles of Scilly.
If your postcode falls under the following areas, your order will be delivered the next working day by noon or at the end of the business day: AB, DD, FK, KA, ML, SA, TA & EX.
Delivery Cut Off Times
To qualify for next day delivery, your order will need to be placed before 5pm Monday to Thursday. If you select next day delivery after 5pm on Thursday and before 5pm on Friday, your order will be delivered on Monday.
Order before 5pm on Friday for Saturday delivery services. Orders placed after 5pm on Friday will be dispatched on Monday.
Orders must pass security checks and be paid in full before 5pm.
Standard deliveries take place Monday to Friday, usually between 8am and 6pm, but they can be as late as 9pm.
To qualify for next day delivery, your order must be paid for in full before the cut off point.
Click & Collect
Our Click & Collect service is perfect for when you need a quick upgrade or replacement, and our help is always on hand. If you’re able to travel to our warehouse based in Seaham (SR7 9DR), we’re available to help with the same day collection of your new equipment during our usual working hours of Monday to Friday, 8am to 5pm.
More Information
Please refer here for more info on delivery charges for parcel & pallet, dispatch & delivery times, geographical surcharges and tracking details.
When a much loved part of your kitchen breaks down or you need a fast upgrade, our help is always on hand. If you’re willing to travel to our warehouse based in Seaham, we’re on hand to help with the same day collection of your new equipment.
Simply select Click & Collect at checkout and give us a call when you arrive, we’ll take care of the rest.
As part of our ongoing commitment to the UK's catering industry and a solid understanding of how important your equipment is to your business and livelihood, we’re dedicated to fixing all products under warranty as soon as possible.
What should I do if my equipment stops working correctly?
We’re never happy to hear that your product is faulty or has stopped working as it should. In the instance that your equipment stops working,, the best way to report your fault is via our Customer Service team. They will discuss the details of the fault with you, and explain next steps for getting your equipment back up and running.
What should I do if my warranty has expired?
Every purchase you make from ECatering comes with Lifetime Technical Support, which means we will support you throughout the lifetime of your product regardless of warranty. In the case that your warranty has expired, we’re still on hand to help. Give us a call or send us an email and we’ll be happy to recommend an engineer to inspect and repair your equipment at the best possible cost. If required, we are also happy to help source any parts you may require, but please note these parts will be chargeable.
Important
Please note, the following items are specifically excluded from the warranty provided: bulbs, glass, pizza oven decks, components such as (but not limited to) switches, buttons, rubber seals, blades, gaskets, filters and toaster elements.
Any products that are supplied “Free of Charge” are excluded from any warranty.
How can I place an order?
All orders can be placed online on our website or over the telephone via our dedicated Customer Services team on 0333 358 3678.
Do you offer finance?
We have a range of finance options available to assist with replacing essential equipment during those unexpected times or simply to help your cash-flow. If you need to spread the cost, we have a range of finance options available depending on your circumstances to help get the job done as smoothly as possible. For more information, check out our Finance Options.
Will I receive an order acknowledgment and acceptance?
If you have supplied us with your email address, we will notify you by email as soon as possible to acknowledge your order. Please note that this email is not an order confirmation or order acceptance from the Company. Our acceptance of your order will take place upon dispatch of the product(s) ordered.
Can I change / cancel an order once it's placed?
In the first instance, please contact our customer service team on 0333 358 3678. Alternatively you can email sales@ecatering.co.uk with your change / cancellation details. If your order has not yet been dispatched, then it may be possible to amend your order free of charge. However, if you have received your order and you wish to change or cancel goods, you will have to pay a 25% restocking charge and return the goods to us new, unused and in their original packaging. We reserve the right to waive any of these charges at our discretion.
Discover unbeatable value with our Price Match Promise! At ECatering we are committed to offering you the best deals on select products. If you find a lower price elsewhere, simply complete the form below, and we'll match it. Your satisfaction is our priority, and we want to ensure you always get the most value for your money. Shop confidently knowing that you're getting top-quality products at the best prices with our Price Match Promise
Features & Product Specifications
Hobart Ecomax G404W-12B 390mm Glasswasher Drain, Rinse Aid, Detergent Pumps - with Water Softener
390mm Basket
The Hobart Ecomax G404W-12B compact glass washer from Hobart is their entry level model in their Ecomax range, featuring a water softener.
With a 390 mm 4 division tilt rack (16 pints glasses), and fast wash times, capable of 40 racks per hour the G404W-12B is ideal for behind or under bar instillation. Easy to use electronic controls and digital temperature indication display to avoid operator errors.
This reliable German built glasswasher is a excellent choice for those starting up their business.
- Fitted drain pump included
- Rinse aid and detergent pumps fitted
- 390mm basket
- Rapid 90 to 180 second wash cycles
- 16 pint glass capacity
- Wash 40 racks/hour
- 10 litre rinse tank capacity
- 308mm max loading height
- 1 x FREE 390mm included
- Top quality stainless steel build
- Class "A" air gap
- Rotating wash and rinse arms
- Indented nozzles prevent blocking
- Electronic control with digital temperature indication for easy operation
- Integrated counter for cycles and water consumption, e.g. for control of water treatment system.
- Deep drawn rack for easy cleaning
- Thermostop function for guaranteed temperatures
- 2.5 metre rinse agent hose
- 2.5 metre detergent hose
- +40mm adjustable feet
- 1 years parts and labour warranty
- Dimensions: 435mm W x 534mm D x 700 mm H
- Weight: 45kg
- Water:
- 22mm connection via 2 metre flexible hose, female termination
- Water supply 15°C to 65°C @ 0.8 to 6.0 bar max
- Initial tank fill 10 litres
- Rise water usage 2.0 litres per cycle. Max usage 120 litres per hour
- Drain:
- 2.0 metre flexible hose to a 40mm trapped standpipe
- 650mm max A.F.F.L.
- Flow rate 30 litres per minute
- Electric:
- 2.1kW 230/50/1 fused at 1 x 13 amps
- Configurable to:
- 5.8kW 400/50/3 fused at 3 x 16 amps
- 3.9kW 230/50/1 fused at 1 x 25 amps
- Supplied with 2 metres of cable
The Importance of Water Softeners
Tackling Hard Water
The Importance of Water Softeners
Tackling Hard Water
If your business is located in a hard water area and you want to prolong the life of your commercial appliances, check out our blog on The Importance of Using a Water Softener.
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